Frequently Asked Questions
What makes your herbal tea formulas effective? Are they based on scientific evidence?
Our teas are rooted in centuries of traditional wisdom, backed by modern validation. Unlike generic herbal blends, our formulas are sourced directly from classical Chinese pharmacopoeias, like the Compendium of Materia Medica. These recipes have been used and refined for hundreds of years. Furthermore, our commitment to quality means we use only potent, organic herbs and our production facility is FDA-accredited, ensuring a consistent, high-quality product you can trust for real results.
How can I be sure your teas are safe and free from contaminants?
Your safety is our top priority, and we go above and beyond to prove it. We implement a rigorous, multi-step safety protocol:
- Organic Cultivation: All our herbs are 100% organically grown, with no pesticides or synthetic fertilizers.
- FDA Accreditation: Our facility operates under the strict standards of the U.S. Food and Drug Administration.
- Third-Party Lab Testing: Every batch is tested by independent labs for heavy metals, microbes, and other contaminants, ensuring unparalleled purity and safety.
How soon can I expect to feel the benefits after drinking your tea?
Herbal wellness works in harmony with your body, so results can vary based on individual constitution and consistency. While some may feel a sense of calm or increased energy after the first few cups, most significant and lasting benefits—such as improved digestion or sustained vitality—are typically noticed with regular consumption over 2 to 4 weeks. We recommend making our tea a part of your daily ritual to fully experience the cumulative balancing effects.
How do I brew your tea for the best results?
To unlock the full benefits and flavor of our organic herbs, we recommend this method:
- Use freshly boiled water (approx. 200°F or 95°C).
- Steep the tea bag for 7-10 minutes. A longer steeping time is crucial to fully extract the beneficial compounds from the dense herbs.
- You can re-steep the same bag once for a second, slightly lighter cup.
Enjoy it warm, and consider a mindful moment as you drink—this ritual is part of the healing process.
Can I drink your teas if I have a medical condition or am taking medication?
We always recommend consulting your healthcare provider before introducing any new herbal product into your routine, especially if you are pregnant, nursing, have a known medical condition, or are taking prescription medication. While our teas are made from natural, food-grade ingredients, some herbs may interact with medications. Your doctor is the best resource to ensure our teas are a safe and wonderful addition to your health regimen.You can also contact us: Email: contact@tcmtaichi.com
I'm a complete beginner at Tai Chi. Can I keep up with the courses?
Absolutely! Our courses are specifically designed for absolute beginners. Each movement is broken down in high-definition video with detailed written instructions. You can watch and practice at your own pace, so there’s no need to worry about keeping up.
How long before I see results from practicing Tai Chi/studying TCM wellness?
Wellness is a gradual process of continuous accumulation. Results vary from person to person, but most students report feeling more relaxed, experiencing improved sleep quality, and having more energy after consistently practicing for 2-4 weeks. For managing chronic issues, please be more patient, as more significant improvements are typically noticed after persisting for 3 months or more. We encourage you to pay attention to the subtle changes in your body and enjoy this process of connecting with yourself.
Are the courses targeted at specific health issues? For example, can it help my neck pain/insomnia?
Tai Chi and TCM wellness methods are excellent for辅助调理 (assisting in regulating) suboptimal health conditions, such as neck and shoulder discomfort, sleep problems, fatigue, and poor digestion. However, please be aware that our courses are not a substitute for formal medical diagnosis or treatment. If you have a specific diagnosed condition, we recommend using our courses as a complementary method for rehabilitation and improving your quality of life while following your doctor’s advice.
Are the instructors qualified? What are their backgrounds?
Yes, we place great importance on this. Our Head Tai Chi Instructor is Lineage holder of chen style, with over 20 years of teaching experience. Our Head TCM Wellness Instructor is Nationally certified TCM practitioner, graduate of zhongshangUniversity of Traditional Chinese Medicine, with 18 years of clinical experience.
Is your TCM theory backed by scientific evidence?
TCM is the wisdom and culmination of thousands of years of empirical medicine in China. Modern scientific research is increasingly validating its effectiveness. For instance, numerous studies have proven Tai Chi improves balance and reduces stress; meridian and acupoint stimulation has been shown to regulate the nervous system. Our courses strive to teach this time-tested wellness wisdom in a way that is easy for the modern person to understand.
What specific courses do you offer?
We specialize in providing a range of professional and practical Traditional Chinese Medicine (TCM) wellness courses, including wellness exercises, acupuncture tutorials, massage tutorials, moxibustion tutorials, meridian clearing tutorials, and tuina (therapeutic massage) tutorials. All courses are recorded by renowned and authoritative Chinese experts, with content designed to be comprehensive yet easy to understand, suitable for learners of all levels.
How is the teaching quality of the courses ensured?
We carefully select experienced and authoritative experts in each field to develop and record the courses, ensuring professional accuracy and clarity in teaching. The curriculum combines theory and practice, enabling learners to effortlessly grasp core knowledge and practical skills.
Who are these courses suitable for?
Whether you are a beginner interested in wellness or a TCM practitioner looking to enhance your professional skills, our courses are designed to meet your needs. The content is structured progressively, making it flexible and accessible for learners at different stages.
How are the courses delivered? Where can I watch them?
All courses are in online video format. Once you successfully purchase, you get immediate, unlimited access to the course videos in the member’s area on our website. The videos are compatible with computers, phones, and tablets, allowing you to learn anytime, anywhere, at your convenience.
Can I watch the courses permanently after purchase?
Yes! We offer lifetime access. Your one-time purchase grants you lifelong, repeated access to the course in your member’s area, with no additional fees.
If I have questions about the course content, can I get guidance?
We have set up an exclusive group for all students.In the group, you can ask questions to our teaching assistants and share experiences with fellow students. The instructor will regularly address common questions to ensure you understand the material and practice correctly.
Do you offer refunds?
As the courses are digital products and full access is granted immediately upon delivery, we do not typically offer refunds on digital products to prevent piracy and abuse. However, if you are completely unable to watch the courses due to technical reasons, please contact our customer support, and we will resolve the issue for you. We are confident in the quality of our courses and provide detailed syllabi and free preview videos to help you make the most informed decision before purchasing.
I am older/have specific physical conditions. What should I be aware of when practicing?
Always practice within your limits, using “comfort” as your guide.
Do I need any special equipment or space?
Not at all! You just need a safe, clear space where you can stretch your arms and walk in place (like a living room or balcony) and a set of loose, comfortable clothes. The Tai Chi courses require no equipment, making it easy to start anytime, anywhere.
How long does shipping take?
All orders are in stock and are shipped within 24-48 hours, from Monday to Saturday.
Transit times international
- UK & Europe (Germany, Austria, France, Italy, Spain, Netherlands, Poland): 8-10 business days.
- Australia: 12-14 business days.
- New Zealand: 10-25 business days.
- Mexico: 12-14 business days.
- Rest of the World: 10-25 business days.
What should I do if I need to change my shipping address?
If you need to change your shipping address, please email us as soon as possible so we can update it before the order is dispatched from our warehouse. Once an order has shipped, we are unable to make any changes to the address.
Do I need a PayPal account to make a purchase?
No, a PayPal account is not required to place an order. We accept a variety of payment methods including all major credit and debit cards, as well as PayPal, Shop Pay, Apple Pay, and Google Pay. You can choose any of these options at checkout to complete your transaction.
Do you accept cash on delivery or bank payments?
We do not accept cash on delivery or direct bank payments. For secure transactions, we accept payments via PayPal and all major credit cards. This ensures both safety and convenience for all transactions.
Can I cancel my order?
If you need to cancel your order due to an accidental purchase or a change of mind, please contact us as soon as possible. If your order has not yet been shipped, we can cancel it immediately and provide a full refund.
